18ME734 Total Quality Management VTU CBCS Notes
Here you can download the VTU 2018 Scheme Notes, Question Papers, and Study materials of 18ME734 Total Quality Management of the Mechanical Engineering department.
University Name: Visvesvaraya Technological University (VTU), Belagavi
Branch Name: Mechanical Engineering – ME
Semester: 7th (4th Year BE)
Subject Code and Subject Name: 18ME734 Total Quality Management
Scheme of Examination: 2018 Scheme
Marks Distribution: 40 Marks for Continuous Internal Assessment and 60 Marks for Semester end examination
Important Concepts discussed:
1st Module covers “Definition, basic approach, gurus of TQM, TQM Framework, awareness, defining quality”
2nd Module covers “Definition, characteristics of quality leaders, leadership concept, characteristics of effective people, ethics”
3rd Module covers “Customer Satisfaction and Customer Involvement: Customer Satisfaction: customer and customer perception of quality”
4th Module covers “process, the Juran trilogy, improvement strategies, types of problems, the PDSA Cycle, problem-solving methods”
5th Module covers “Types of Maintenance, Steps in the introduction of TPM in an organization, Pillars of TPM – 5S, Jishu Hozen, Quality Maintenance”
Download the 2018 Scheme VTU CBCS Notes of 18ME734 Total Quality Management
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Summary
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